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High Tech

INTIME FREIGHT has demonstrated its ability to provide Integrated, Single-Source logistics solutions from the point of manufacture through delivery to the final customer. Our range of services allows high-tech clients to reduce inventories, lower distribution costs and speed up the introduction of new products. In addition, we are able to reduce supply chain complexity by offering end-to-end supply chain visibility to its customers. This enables the streamlining of processes and close collaboration between supply chain partners. Our High-Tech services operate with well established security focus and loss prevention concepts to ensure that we minimize the risk to products throughout the supply chain.
We have a deep understanding of the specific needs and requirements of the following major market segments.

  • Computer & Office Equipment
  • Electronic Components and Semiconductors
  • Consumer Electronics
  • Contract Manufacturing
  • Telecommunication Network Products

Our range of services includes:

  • Inbound Logistics
  • Warehouse Services
  • Value Added Services
  • Fulfillment, Postponement, Localization, Configuration and repair
  • Repacking, Co-Packing
  • Vendor Managed Inventory Services (VMI)
  • After Sales Logistics, Returns Management, Screening, Replacement Orders, Repairs, Refurbishment
  • Outbound Logistics
  • High Value goods distribution networks
  • Installation Services
  • Managed Integrated Logistics

As one of the world’s largest, most experienced logistics providers, INTIME FREIGHT delivers flexible solutions for international and domestic sea, air, and road and rail transportation. Benefits for high-tech customers include:

  • Consistent Service excellence through single global operating systems
  • Superior visibility and control throughout shipment cycle via advanced, Web-Based capabilities
  • Flexibility through frequent sailings and flights
  • Capacity management for high volume lanes
  • Security Handling
  • Intermodal Solutions

INTIME FREIGHT Order Management Solutions (OMS) controls procurement and supply chain processes. The Company OMS is designed to provide leading-edge data integration and exception-based management tools for logistics and procurement professionals, giving complete, timely and actionable information to improve supply chain decisions.
Through Integration of Supply chain partners and processes, OMS can be used not only to capture and provide for ERP, supply chain and financial management systems, but also as a single platform for visibility, monitoring and reporting. Providing visibility of product in the pipeline allows management by exception, and can identify products, orders and shipment requiring specific actions.

OMS Services:

  • Vendor Integration and Management
  • Order Management
  • Buyers Consolidation
  • Origin Logistics Services
  • Transport Management
  • Vendor Integration and Management

INTIME FREIGHT works closely with vendors to ensure that they clearly understand the clients’ business requirements, including administrative process, communication standards and physical goods flow.

Following a new business award, as part of the implementation process, vendor logistics guidelines are created, together with clients, in order to advise the vendors of both operational and system processes.

Orientation, Training & Local Country Support

Standardized implementation methodology reduces the time needed to bring new vendors into the programme, allowing a faster roll-out to new sourcing regions and channels. Information and training is communicated by INTIME FREIGHT Staff who are familiar with local customs, and in the same time zone. This increases vendor and third party compliance and reliability.
Long distance communication costs are reduced and customers’ productivity increased: automated distribution and on-line visibility of guidelines reduces distribution costs and ensures all users have access to the most current documentation.

Connectivity Via INTIME FREIGHT Login

Visibility and Interaction with OMS activity is supported via the INTIME FREIGHT Login Order Solution, which allows interaction and information view via the Web-Solution, receipt and transmission of data via Electronic Data Interchange (EDI) and the collation of this information into reports. Even vendors with little IT infrastructure can benefit from connectivity via INTIME FREIGHT Login, as automated communication and confirmation processes further reduce administrative and communication costs.

Scorecards & Performance Measurement

INTIME FREIGHT Login information can be collated into scorecards to measure vendor performance. For example, when buyers are visiting sourcing locations to renegotiate next season’s products, a report can be generated from INTIME FREIGHT Login to find out how many late, early or incomplete orders were shipped during the previous season.

EDI Order Receipt & Confirmation

Following receipt of order data into INTIME FREIGHT Login, automated alerts can be generated within defined timelines, and sent to nominated vendor or manufacturing parties requesting order confirmation. The nominated party will receive an email with a hyperlink to access INTIME FREIGHT Login enabling them to select the appropriate action-accept or reject. The results, including reason codes for rejected orders, will be shown in the status history within INTIME FREIGHT Login. Email or EDI advice can also be sent to the client and/or the INTIME FREIGHT account management team.

Proactive Order Follow-Up

Prior to shipping date, timings can be defined for further alerts to the vendor, prompting the entry of follow-up information. This might include production progress checks, expected readiness dates, and product qualities. Purchase orders for seasonal or promotional events, for example Easter or Christmas, can be flagged with a priority code reference to ensure they get special monitoring. The status of these orders can also be extracted to a report or spreadsheet for further coordination.

Supplier Booking Against Order Lines

INTIME FREIGHT Login Booking enables vendors to submit booking and revision requests online. INTIME FREIGHT Login Booking enables the shipper to request equipment, advise a pick-up address and cargo-readiness date, enter reference information and submit shipping instructions. Templates simplify the repeat booking process, reducing the workload of our clients and INTIME FREGHT staff.

Variance Monitoring and Reporting

INTIME FREIGHT Login Monitoring promotes Order Management by exception, and enables systematic communication with vendors on order discrepancies.

Commercial Document Management Tools

Any document generated within the transportation chain is converted into PDF Image and shown on INTIME FREIGHT Login. In addition, commercial documents provided to INTIME FREIGHT by third parties are physically scanned as PDF file and uploaded to the system.
This combination creates a comprehensive database of documents that our clients and their authorized third parties can view, download, or have automatically emailed from INTIME FREIGHT Login. In order to support receipt and completeness of documents, INTIME FREIGHT Login has an automated exception routine that can monitor and issue alerts on document availability.
Having all documents available on INTIME FREIGHT Login as PDF Images saves on courier costs and can speed up clearance. In addition, freight stands less chance of going into detention/demurrage as late documentation can be highlighted using the INTIME FREIGHT Login Monitoring engine, allowing issues to be rectified before vessel arrives.

Consolidation services enable goods from multiple vendors to merge. This result into full containers, improving transportation product flows
Buyers can place small order quantities more frequently and benefit from the cost saving opportunities provided Full-Container-Load (FCL) movements and lower storage charges at destination. Both FCL and this reduction in inventory assist in decreasing Carbon emissions.
With INTIME FREIGHT managing how containers are loaded, better utilization factors can be achieved; ensuring overall transportation cost of an article is lower. This can apply to freight loaded in our Container Freight Stations (CFS) and also for supervised factory loads, where necessary.
During peak season, consolidation planning allows space and equipment to be secured in advance, avoiding delays and bottlenecks in the supply chain. Automated cargo-hand reporting can be used to prioritize and optimize container loading based on destination requirements. Container manifest can be transmitted automatically as soon as product is confirmed on board, enabling pre-planning of container de-consolidation and receiving.

Multi-Country Consolidation (MCC)

In addition to single origin consolidations, INTIME FREIGHT can offer MCC opportunities whereby smaller orders from various origins are combined in a designated hub into full container loads.

Store and Call-Off

The Store and Call-Off programme provides product storage Off-Shore and enables management Call-Off once goods are required at destination. It offers the following benefits:

  • Postponement strategies supported by allowing deferment of inventory location closer to demand
  • Supports off-peak production, enabling cost savings by having product manufactured during vendor quit periods
  • Flexibility to react to changing market opportunities
  • Within China, VAT is refundable to vendors prior to shipment if a Bonded Logistics Park (BLP) or a Free Trade Zone (FTZ) facility is used
  • During Call-Off, ability to calculate volumes, ensuring maximum efficiency in use of containers
  • Overflow can be consolidated in under-utilized call-off containers, non-storage cargo or an LCL (Less-than-Container-Load) service
  • Vendor and manufacturers with limited space for finished goods can store products at the CFS as an alternative to additional costly storage facilities

The store and call-off module include reporting on stock receipts, weekly confirmation of stock on-hand, date code recording and reporting, and compliance with the principles of FIFO (First-In, First-Out)
As the storage programme is supported by INTIME FREIGHT Login, it can be rolled-out quickly and easily to most warehouses and CFS facilities globally, including small facilities used for special promotions or events.

Many of INTIME FREIGHT existing customers are taking advantage of logistics solutions at origin by asking the company to perform certain value-added services, including:

  • Barcode Labeling
  • Quantity Control
  • Scan Packing
  • Co-Packing
  • Price Marking
  • Security Tagging
  • Product Display Units
  • Pick and Pack

In China, the nature of our processing hubs means we are able to open cartons from different vendors and consolidate individual items in to new carton for store-ready delivery. Services include:

  • Consolidating goods by carton or item level
  • Re-Packing goods into new cartons based on store orders
  • Receiving Sales Orders and creating ratio-pack for store delivery
  • Consolidating shipments to specific destination DCs or direct-to-store deliveries

Our comprehensive Pick-and-Pack capabilities include a full range of On-Site equipment including scanners, barcode printers and a computer system, to perform barcode scanning and label printing. These scanning systems ensure that the correct quantities of the right product are put into cartons for direct-to-store delivery
In addition, through receipt of EDI, we can control order call-off down to store level, and can create tailor made outer carton labels as requested by client.

Labeling Solutions

Carton ID Information can be transmitted via EDI into INTIME FREIGHT Login. Vendors and manufactures can access this to download and print the label data at the factory site.

Commercial Documentation Preparing

The vendor can also transmit the packing list electronically for integration with data in INTIME FREIGHT Login. The system will validate the incoming packing list information against the existing profile. The packing list can be printed and/or sent as a PDF image via email and/or extracted to an excel spread sheet
Integrated packing and carton ID solutions enable seamless integration and a single source of data and validation against order details. Customers can have the packing list data converted into an EDI message that can be transmitted to their ERP System. This visibility on upcoming inventory levels enables informed product replenishment decisions, while the use of EDI eliminates any need for manual entry, further improving productivity
A seamless solution also ensures that the vendor generates a packing list that confirms to the order planning dates, quantities and tolerance levels, or previously authorized details.

As a global shipping organization, INTIME FREIGHT has firmly established relationships with most global carriers in all geographies. Based on our experience, we have clear working guidelines governing how we book, manage and deliver equipment and goods at all locations
Our Freight Management Service was established to enable clients with their own shipping line carrier contracts to benefit from Company’s advanced sea freight experience, management and coordination. The service offers a central infrastructure for communication and information exchange with carriers and other relevant service providers, such as truckers and customs brokers
Regardless of whether shipments move via direct carrier contract, or through INTIME FREIGHT’s own NVOCC Service, everything can be managed in one seamless programme. Combined with INTIME FREIGHT Login Shipment, we offer a centralized shipping management concept covering carrier allocation management, shipment visibility and monitoring, along with EDI data and performance reporting
Carrier performance scorecards can measure transit times, and ensure that they are within agreed compliance levels. These reports are applicable under our Freight Management Service

Key Benefits

  • OMS facilitates third party interaction by improving communication, and easing location challenges. It systematically prompts vendors and other parties to follow structured processes, and can monitor and evaluate trading partner performance
  • Advice of Order Completion prior to product receipt at destination permits better planning for workload, staffing and capacity requirements, and assists in optimizing product flow into distribution centres
  • OMS supports efforts to improve product availability through production planning by optimizing inventory levels, increasing stock turns and reducing and reducing lead times. It also helps to increase sales by reducing the risk of stock-outs and mark downs through improved delivery scheduling and support for multiple distribution strategies
  • Documentation services provide paperless accuracy and availability, and can assist in the reduction of demurrage and detention costs arising from documentation and planning errors
  • Overall productivity is increased due to automated logistics management and decision making process enabling logistics operators to focus on their core business activities

So air freight is too expensive for your imports, but sea freight is too slow? INTIME FREIGHT has the answer. If you are finding your air freight rates too high for long-haul shipments, but need faster transport than sea freight, consider a blend of the two.
Sea-Air traffic combines the economy of the sea with the speed of the air to give you a cost-effective solution. This fusion of transport modes enables you to send goods from continent to continent. So if your goods are cost-sensitive and not absolutely urgent, consider the combined benefits of Sea-Air traffic from INTIME FREIGHT. It could be the perfect answer. This combination allows:

  • Shipment transport management programmes
  • Direct ship and direct divert distribution programmes in all modes
  • Customized International transport solutions to meet customer specific requirements.

If your goods sit on a dock awaiting customs clearance for a day, your “speed to market” advantage can be squandered. Incomplete or wrong customs documentation can cause considerable delays in transportation, reducing supply chain and delivery reliability. To minimize your customs issues, INTIME FREIGHT provides:

  • Import and Brokerage Systems Integrated into our global sea-air freight operations
  • Brokerage services handled In-House by licensed professionals to the extent permitted by law
  • Information system interfaces that are connected to customs authorities, where available
  • Our comprehensive line of Customs Brokerage Services includes:
  1. Automated Customs Clearance
  2. Classification and Valuation Experts
  3. Customized Management Reports
  4. Customs Bond Underwriting

INTIME FREIGHT can optimally manage the flow of goods and information from suppliers into manufacturing through an automated replenishment process. Our manufacturing support solutions include:

  • Vendor Hubs close to high-tech manufacturing sites throughout the world
  • Vendor-Managed Inventory application enabling customers to postpone inventory ownership until required for manufacturing, thus reducing cash-to-cash cycle time
  • Visibility of goods in transit to our vendor hubs, by part number
  • Just-In-Time deliveries, using proactive shipment monitoring and delivery planner web tools

Designing and managing fulfillment operations using sophisticated systems, INTIME FREIGHT minimizes labour costs and maximizes visibility to inventory and Order Status. Services are provided in a variable-cost, multi-client company warehouse, where you pay only for the space and services used, or a dedicated warehouse, where facility size, design and systems are driven by your unique needs. Our warehouse solutions for High-Tech companies include:

  • Network of experienced high-tech warehouses established globally for both shared user and dedicated clients
  • Warehouse and Order Fulfillment
  • Vendor Managed Inventory (VMI)
  • Comprehensive Value Added Services, including customization, kitting, device programming, inspection and light assembly
  • Final product configuration and testing on a build-to-order basis minimizing finished goods inventory
  • Management of Electro-State Discharge (ESD) requirements
  • Design and Management of high security areas

INTIME FREIGHT operates a Multi-Mode, non-asset based transportation management service for inbound and outbound shipments. Experienced transportation professional assure optimization of modes and routes, and select the right carriers. Our services include:

  • Carrier Selection and Management
  • All Modes freight management
  • Freight audit and payment
  • Risk Management and claims prevention program
  • Web-Based visibility and reporting
  • Secured Cross-Docks
  • Scanning In/Out of Cross-Dock Platforms
  • Consolidated Delivery Services
  • Merge-In-Transit Solutions
  • Direct-Ship programs
  • Technical deliveries and Installation Services

INTIME FREIGHT provides support for the Post-Installation requirements of our customers, including critical spare parts replenishment programs that minimize costly downtime. Our Aftermarket management segment, delivers two comprehensive solutions:

Critical Service Logistics (CSL)

CSL business solution supports field engineers with mission-critical spare parts within shortest response times from order to delivery by incorporating real-time inventory and order visibility tools and a network of regional and forward stocking locations for the strategic positioning of inventories across the globe.
CSL Services Include:

  • Order Management & Call Centre
  • Field Management
  • Inventory Control & Management
  • Regional & Forward Stocking Location Management
  • Transport Management
  • Technical On-Site Services from out-of-the-box Installation to advanced component swap
  • Returns Management
  • Repairs & Repair Vendor Management
  • Disposition & Recycling
  • Reverse Logistics

Reverse Logistics

Our Reverse Logistics Services Include:

  • Product Recovery
  • Advanced/Retrieval Services
  • Cartridge Return Services
  • Product Labeling
  • Scanning of returns at our network of national or regional depots
  • Web visibility and reporting of RMA services
  • Return Centre with screening, product verification and disposition
  • No fault found testing and refurbishment
  • Repair Services
  • Order Management & Call Centre

INTIME FREIGHT also manages Companies Commercial Returns, Repair, Recycling and E-Waste (WEEE) flows through configurable returns Order Management System and a Customized Collection Network. Reverse Logistics Services Include Web-Enabled process and full end-to-end visibility. All processes are audited to ensure high standards of service and the necessary compliance.

The solutions of INTIME FREIGHT Integrated Logistics offer across both the professional and consumer markets a high quality, bespoken service for all aspects of the high-tech industry. We understand the specific demands of the sector and have the knowledge and experience to deliver industry leading solutions.
All our Integrated Logistics Solutions are customer specific, individually designed and implemented to meet precise requirements. That said, our global IT and process standards, located in shared environments, enables leveraging on cost and best practices across a range of sectors that include:

  • Consumer Electronics
  • Computer Equipment
  • Telecoms Networks
  • Contract Manufacturers
  • Semi-Conductors

Within the high-tech industry, our solutions provide innovative supply chain management services to meet challenges globally:

  • Direct Ship: End-to-End delivery without chain breaks in transit thus reduced transportation and storage costs.
  • Aftermarket Services spare parts Logistics and Reverse Logistics
  • The solutions of Integrated Logistics enable the outsourcing of Logistics Management and execution functions within a collaborative environment leading to:
  1. Improved Service levels and traceability
  2. Reduced transport, warehousing, management and Supplier related costs
  3. Best Practices sharing and continuous improvement
  4. Flexibility and adaptability to change
  5. Reduced environmental externalities

With our ever-broadening expertise we have the strategies to help you reduce costs and increase production and distribution efficiency.

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