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Retail Logistics

The retail market has never been so competitive. Consumers demand products that not only meet their cost and quantity expectations, but that will also be available when and where they want them.

To meet these demands, most retailers now source globally, but this has added further complexity, and greater risk, to their supply chains.

Furthermore, the ever-expanding range of products, sizes, styles, weights, colours, and other SKU Variations, continually enlarges the inventory profile of most retailers.

Increasingly, clients need logistics providers who can reliably manage their flows, from source to shelf, and control all other supply chain issues, freeing them to concentrate on their core activities.

INTIME FREIGHT supplies strategic, value-driven logistics solutions to the retail sector, using experts who understand the unique requirements and standards of the industry. The company leverages this knowledge to serve some of the world’s largest, most respected retailers, helping them to drive logistics efficiency and competitive advantage across the supply chain. That is why more companies are selecting INTIME FREIGHT as their logistics partners.

Our services include:

  • Consolidation Centres to reduce inventory
  • Break-Bulk and Cross-Dock facilities
  • Automated Conveyor Technologies
  • Pick-to-Zero or standard picking in ambient, chilled or frozen environments
  • Piece, Inner box or box picking
  • RFID, Voice-Picking, Pick-to-Light and paper based driven solutions
  • Co-Packing
  • Home Deliveries
  • Reverse Logistics

The Retail segment is fully integrated in the INTIME FREIGHT environmental strategy to reduce carbon emissions. Through our worldwide continuous improvement program we deliver lean and green solutions to our customers that increase their supply chain performance and efficiency.

INTIME FREIGHT’s Order Management System (OMS) controls procurement and supply chain processes. Our OMS is designed to provide leading-edge data integration and execution based management tools for logistics and procurement professionals, giving complete, timely and actionable information to improve supply chain decisions. Through integration of supply chain partners and processes, OMS can be used not only to capture and provide data for ERP, Supply Chain and financial management systems, but also a single platform for visibility, monitoring, and reporting. Providing visibility of product in the pipeline allows management by exception, and can identify products, orders and shipments requiring specific actions.

Vendor Integration and Management

INTIME FREIGHT works closely with vendors to ensure that they clearly understand the client’s business requirements, including administrative processes, communication standards and physical goods flows.

Vendor Logistics Guidelines

Following a new business award, as part of the implementation process, vendor logistics guidelines are created, together with clients, in order to advise the vendors of both operational and system processes.

Orientation, Training and Local Country Support

Standardized implementation methodology reduces the time needed to bring new vendors into the programme, allowing a faster roll-out to new sourcing regions and channels.

Information and training is communicated locally by INTIME FREIGHT staffs that are familiar with local customs, and in the same time-zone. This increases vendor and third party compliance and reliability. Long distance communication costs are reduced and customer productivity increased: Automated distribution and online visibility of guidelines reduces distribution costs and ensures all users have access to the most current documentation. Visibility and interaction with OMS activity is supported via the INTIME FREIGHT Login Order solution, which allows interaction and information view via the web solution, receipt and transmission of data via Electronic Data Interchange (EDI), and the collection of this information into reports.

Even vendors with little IT infrastructure can benefit from connectivity via INTIME FREIGHT Login, as automated communication and confirmation processes further reduce administrative and communication costs .

Scorecards and Performance Measurement

INTIME FREIGHT Login Information can be collated into scorecards to measure vendor performance. For example, when buyers are visiting sourcing locations to renegotiate next season’s products, a report can be generated from INTIME FREIGHT Login to find out how many late, early or incomplete orders were shipped during the previous season.

EDI Order Receipt and Confirmation

Following receipt of order data into INTIME FREIGHT Login, automated alerts can be generated within defined timelines, and sent to nominated vendor or manufacturing parties requesting order confirmation. The nominated party will receive an email with a hyperlink to access INTIME FREIGHT Login enabling them to select the appropriate action-accept or reject. The results, including reason codes for rejected orders, will be shown in the status history within INTIME FREIGHT Login. Email or EDI advice can be sent to the client and/or the INTIME FREIGHT account management team.

Proactive Order Follow-Up

Prior to shipping date, timings can be defined for further alerts to the vendor, prompting the entry of follow-up information. This might include production progress checks, expected readiness dates and product quantities.

Purchase orders for seasonal or promotional events, for example Easter and Christmas, can be flagged with a priority code or reference to ensure they get special monitoring. The status of these orders can also be extracted to a report or spread sheet for further coordination.

Supplier Booking Against Order Lines.

INTIME FREIGHT Login Booking enables vendors to submit booking and revision requests online. INTIME FREIGHT Login Booking enables the shipper to request equipment, advice pick-up address and cargo readiness date. Enter reference information and submit instructions. Templates simplify the repeat booking process, reducing the workload of our clients and INTIME FREIGHT operation staffs.

Variance Monitoring and Reporting

INTIME FREIGHT Login monitoring promotes order management by exception, and enables systematic communication with vendors or order discrepancies.

Commercial Document Management

Any document generated within the transportation chain is converted into a PDF image and shown on INTIME FREIGHT Login. In addition, commercial documents provided INTIME FREIGHT by third parties are physically scanned as a PDF file and uploaded to the system. This combination creates a comprehensive database of documents that the clients and their authorized third parties can view, download, or have automatically emailed from INTIME FREIGHT Login. In order to support receipt and completeness of documents, INTIME FREIGHT Login has automated exception routine that can monitor and issue alerts on document availability.

Having all documents available on INTIME FREIGHT Login as PDF images saves on courier costs and can speed up customs clearance. In addition, freight stands less chance of going into detention/demurrage as late documentation can be highlighted using the INTIME FREIGHT Login Monitoring Engine, allowing issues to be rectified before the vessel arrives.

Consolidation services enable goods from multiple vendors to be merged. This results in full containers, improving overall transportation product flows. Buyers can place smaller order quantities more frequently, and benefit from the cost saving opportunities provided by Full-Container-Load (FCL) movements and lower storage charges at destination. Both FCL and this reduction in inventory assist in decreasing carbon emissions. With INTIME FREIGHT managing how containers are loaded, better utilization factors can be achieved; ensuring overall transportation cost of an article is lower. This can apply to freight loaded in our Container Freight Station (CFS) and also for supervised factory loads, where necessary.

During peak season, consolidation planning allows space and equipment to be secured in advance, avoiding delays and bottlenecks in the supply chain. Automated cargo on-hand reporting can be used to prioritize and optimize container loading based on destination requirements. Container manifests can be transmitted automatically as soon as a product is confirmed on board, enabling pre-planning of container de-consolidation and receiving.

Multi-Country Consolidation

In addition to single origin consolidations, INTIME FREIGHT can offer MCC opportunities where by small orders from various origins are combined in a designated hub into Full Container Loads.

Store and Call-Off

The store and call-off programme provides product storage off-shore and enables management of call-off once goods are required at destination. It offers the following benefits;

  • Postponement strategies supported by allowing deferment of inventory location closer to demand
  • Support off-peak production, enabling cost savings by having product manufactured during vendor quit periods
  • Flexibility to react to changing market opportunities
  • Within China, VAT is refunded to vendors prior to shipment if Bonded Logistics Park (BLP) or Free Trade Zone (FTZ) facility is used
  • During call-off, ability to calculate volumes, ensuring maximum efficiency in use of containers
  • Overflow can be consolidated in under-utilized call-off containers, non-storage cargo or an LCL (Less-than-Container-Load) services
  • Vendors and manufacturers with limited space for finished goods can store products at the CFS as an alternative to additional costly storage facilities.

The store and call-off module includes reporting on receipts, weekly confirmation of stock on-hand, date code recording and reporting, and compliance with principles of FIFO (First-In, First-Out). As the storage programme is supported by INTIME FREIGHT Login, it can be rolled-out quickly and easily to most warehouse and CFS facilities used for special promotions or events.

Many of INTIME FREIGHT’s existing customers are taking advantage of logistics solutions at origin by asking INTIME FREIGHT to perform certain value –added services, including,

  • Quality control
  • Barcode Labeling
  • Scan Packing
  • Co-Packing
  • Price Marking
  • Security Tagging
  • Product Display Units
  • Pick and Pack.

In China, the nature of our processing hubs means we are able to open cartons from different vendors and consolidate individual items into a new carton for store-ready delivery.

Services Include:

  • Consolidating goods by carton or item level
  • Re-Packing goods into new cartons based on store orders
  • Receiving sales orders and creating ratio-packs for store delivery
  • Consolidating shipments to specific destination DCs or direct-to-store deliveries.

Our coprehensive pick-and-pack capabilities include a full range of On-Site equipment including scanners, barcode printers and a computer system to perform barcode scanning and label printing. These scanning systems ensure that the correct quantities of the right product are put into cartons for direct-to-store delivery.

In addition, through receipt of EDI we can control order call-off down to store level, and can create tailor-made outer carton labels as requested by the client.

Labeling Solutions

Carton ID Information can be transmitted via EDI into INTIME FREIGHT Login; vendors and manufacturers can access this to download and print the label data at the factory site.

Commercial Documentation Preparation

The vendor can also transmit the packing list electronically for integration with data in INTIME FREIGHT Login. The system will validate the incoming packing list information against the existing profile. The packing list can be printed and/or sent as PDF image via email and/or extracted to an excel spread sheet.

Integrated packing and carton ID solutions enable seamless integration and a single source of data and validation against order details. Customers can have the packing list data converted into an EDI message that can be transmitted to their ERP system. This visibility on upcoming inventory levels enables informed product replenishment decisions, while the use of EDI eliminates any need for manual entry, further improving productivity.

A seamless solution also ensures that the vendor generates a packing list that confirms to the order planning dates, quantities and tolerance levels, or previously authorized details.

As a global shipping organization, INTIME FREIGHT has firmly established relationships with most global carriers in all geographies. Based on our experience, we have clear working guidelines governing how we book, manage and deliver equipment and goods at all locations.

The company’s Freight Management was established to enable clients with their own shipping line carrier contracts to benefit from INTIME FREIGHT‘s advanced sea freight experience, management and coordination. The service offers a central infrastructure for communication and information exchange with carriers and other relevant service providers, such as truckers and customs brokers.

Regardless of whether shipments move via direct carrier contracts, or through INTIME FREIGHT’s own NVOCC service, everything can be managed in one seamless programme. Combined with INTIME FREIGHT Login shipment we offer a centralized shipping management concept covering carrier allocation management, shipping visibility and monitoring along with EDI data and performance reporting.

Carrier performance scorecards can measure transit times, and ensures that they are within agreed compliance levels. These reports are applicable under the Freight Management Service.

Key Benefits

  • OMS facilitates third party interaction by improving communication, and easing location challenges. It systematically prompts vendors and other parties to follow structured processes, and can monitor and evaluate trading partner performance.
  • Advice of order completion prior to product receipt at destination permits better planning for workload, staffing and capacity requirements, and assist in optimizing product flow into distribution centres.
  • OMS supports efforts to improve product availability through production planning by optimizing inventory levels, increasing stock turns and reducing lead times. It also helps to increase sales by reducing the risk of stock-outs and mark downs through improved delivery scheduling and support for multiple distribution strategies
  • Documentation services provide paperless accuracy and availability, and can assist in the reduction of demurrage and detention costs arising from documentation and planning errors
  • Overall productivity is increased due to automated logistics management and decision making processes, enabling logistics operators to focus on their core activities.

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